Customer care
How can we help?
For product guidance, order support, shipping questions or returns, our customer care team is available by email or phone.
Email us
Monday–Friday, excluding public holidays. We aim to reply within 1–2 business days.
Company & customer service
Dva Kitchen & Bath GmbH
Amtsgericht München HRB 312973
Franz-Joseph-Str. 11
80801 München, Germany
Customer service: +49 89 33035973
For order questions
Please include your full name, order number and checkout email. For damaged or incorrect items, attach clear photos of the product, shipping carton and label.
Self-service help
See our FAQ, Shipping Policy, Returns & Refunds and Care Guide.